Who are Copenhagen Optimization?
At Copenhagen Optimization, we use data to revolutionize how the world’s busiest airports operate, with the simple aim of making each and every passenger’s journey better. We do this with our wealth of industry-leading experience, combined with powerful analytical capability and our in-house software solution, Better Airport, helping our clients meet their challenges and embrace new opportunities.

Our growing delivery and consultancy team is now based on two continents; Our main office in Copenhagen works closely with our office in Cambridge, MA to support and enable our rapidly growing North American client base.

Joining us in the role of Project Manager in our North American team, you will manage the full lifecycle of technical implementation of Better Airport, from discovery and data analysis through configuration, deployment, and post-go-live support. You’ll work closely with internal teams in Copenhagen and Cambridge, as well as our technology partners and airport stakeholders, to ensure successful, timely, and impactful project outcomes.

Our software offering is complemented by a range of airport optimization and digitalization consultancy services, where, based on a data-driven and analytical understanding of current reality and challenges, we advise clients on how to solve their most pressing issues and improve their way of working.

We drive success for our clients through engagement and transformation of data into information, and you will be expected to coordinate implementation and consultancy work with your immediate team and nurture high-performing relationships with our clients to help them understand their data and realize its potential.

What you’re committed to being

• Structured, analytical, and organized—you can juggle details and deadlines while keeping your eyes on the bigger picture.
• Curious about aviation—you love solving client challenges and learning how airports operate.
• Proactive and hands-on—you take initiative and don’t shy away from technical or analytical challenges.
• A trusted advisor—you help clients understand complexity with clear, practical guidance.
• A strong communicator—you’re confident working across internal and external teams, borders, and time zones.
• Quality-driven—you’re committed to excellence in everything you deliver.

What you’ll own

• Project Management
• Lead the end-to-end implementation of our Better Airport solution, developing, managing and maintaining project plans, timelines, and deliverables through all phases of implementation: discovery, configuration, integration, testing, training, and go-live.
• Lead project meetings, workshops, and presentations as required with each project team
• Serve as the primary point of contact for clients and stakeholders, leveraging internal and external team expertise
• Communicate project status, risks, dependencies, and escalations effectively.
• Coordinate internal tasks with delivery and development teams in Copenhagen and with our commercial partners
• Lead and coordinate the execution of standalone consultancy projects for our clients
• Technical Implementation
• Act as liaison on technical implementation topics, bridging client needs with delivery teams to ensure successful deployment.
• Oversee system integrations with third-party platforms such as AODB, RMS, FIDS, BHS, and other airport systems.
• Coordinate the analysis of client data, configuration, and deployment of our analytical tools and software
• Risk & Change Management
• Identify and mitigate project risks and issues.
• Manage change control processes with both internal and external stakeholders.
• Maintain documentation of scope, decisions, and changes throughout the project lifecycle.
• Continuous Improvement
• Contribute to improving project delivery methodologies and toolkits.
• Capture lessons learned and feed insights into organizational best practices.
• Train clients in using Better Airport®, supporting adoption and long-term value

What you’ll need

• Bachelor’s degree in Engineering, Economics, Business Administration, or a related field
• 2-4+ years of professional experience in a data-focused, client-facing, or project coordination role
• Proven experience leading or participating in complex software/SaaS deployments in operational environments.
• Demonstrable success managing multiple stakeholders and cross-functional teams.
• A client-focused mindset, with a drive to deliver value and make a difference
• Strong quantitative skills and experience working with large datasets—ideally using Excel and/or database tools
• Strong written and spoken English communication skills (additional languages are a plus)
• Willingness and ability to travel frequently—both within North America and internationally

What we offer

We expect a lot from you - and you can expect a lot from us. Copenhagen Optimization offers many great benefits. We are motivated by our ability to provide impactful results that truly make a difference, and we provide you with all the tools and support that you’ll need to succeed and thrive in our team.

From day one, your role begins with spending time with our team in Cambridge, MA and in Copenhagen, getting to know us and the way we work. Combined with extensive training on our in-house software platform, client base, and analytical tools, your onboarding is designed to give you the best start with us.

Joining our North American team offers opportunities to shape your role and your working environment. Our office in Cambridge, MA is focused on the Americas, giving plenty of opportunity to travel throughout the region for our clients and to our headquarters in Copenhagen, Denmark. Frequent travel is an expected part of the role.

As part of our North American team, you will also receive the following benefits:

• Health, Dental, Vision and Life insurance
• 401K Plan and Match
• 5 weeks annual vacation
• Flexible hybrid working model, balancing remote and in-office time in Cambridge, MA

You will be given responsibility for client-related tasks from the beginning, working in a truly international environment with a strong focus on the aviation industry.

As a growing company, we often work with short deadlines and must be able to adapt to new situations quickly. At the same time, we always prioritize planning and high-quality delivery. We value flexibility—both ways. We won’t measure your performance by hours worked, but by the impact you create.

Interviews are held as soon as we receive applications from interesting candidates – if this role sounds like you, submit an application, tell us about yourself and why you decided to apply.

Important information

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Currently, Copenhagen Optimization is not able to provide visas or work permits. You must have the ability to work in the United States.